What Does The FCC Handle?

How do you file a complaint with the FCC do not call?

File a complaint with the National Do Not Call Registry.

If you get a sales call after your number has been on the list for 31 days, complain to www.donotcall.gov, or call 1-888-382-1222; it’s toll-free..

Who does the FCC report to?

CongressThe Federal Communications Commission (FCC) is an independent Federal regulatory agency responsible directly to Congress.

How does the FCC enforce its rules?

The Commission and its Enforcement Bureau enforce the Communications Act and the Commission’s rules and orders in two primary ways: (1) by initiating investigations, and taking appropriate action if violations are found; and (2) by resolving disputes between industry participants either through mediation and settlement …

Why is the FCC so important?

Established in 1934, the agency regulates interstate and international communications on behalf of the United States. The FCC has a long history with the radio, television, and telecommunications industries. … Actually, the FCC’s impact on the future of networking in the US is very much looming large even today.

What happens when you file an FCC complaint?

When all required information has been gathered for billing or service complaints, the FCC sends your complaint to the service provider. The provider is required to respond in writing to the complaint within 30 days of receipt of the complaint. The Provider must copy you on the response.

What does the FTC do with complaints?

The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights …

Does filing a complaint with the BBB work?

The BBB recommends that a consumer try to resolve his or her complaint directly with the local business before filing a complaint. But if that fails, the BBB promises to do its best to help both sides come to a quick and fair resolution. BBBs claim to resolve 70 percent of the complaints they receive.

How do I report a robocall to the FCC?

Consumers can file complaints with the FCC by going to fcc.gov/complaints. You should choose the phone form and the unwanted calls issue for all complaints involving unwanted calls, including if your number is being spoofed, blocked, or labeled.

Are FTC complaints Anonymous?

However, the OIG has authority to reveal the identity of a complainant if it is deemed unavoidable in the course of an investigation. In addition, individuals also have the option to file complaints anonymously; however filing an anonymous complaint makes it more challenging for the OIG to respond to the complaint.

What are 5 consumer protection laws?

In the United States a variety of laws at both the federal and state levels regulate consumer affairs. Among them are the Federal Food, Drug, and Cosmetic Act, Fair Debt Collection Practices Act, the Fair Credit Reporting Act, Truth in Lending Act, Fair Credit Billing Act, and the Gramm–Leach–Bliley Act.

Do FCC complaints work?

The informal complaint system is free. According to the FCC website, the agency doesn’t work to resolve individual informal complaints, but reviews them for trends or patterns that can lead to investigations or actions against carriers. The changes approved today mostly deal with formal complaints about utility poles.

How does the FCC regulate the media?

Radio and television broadcasters must obtain a license from the government because, according to American law, the public owns the airwaves. … The Federal Communications Commission (FCC) issues these licenses and is in charge of regulating the airwaves.

What is FTC refund?

The FTC enforces consumer protection laws to stop illegal business practices and get refunds to people who lost money. The chart below includes recent FTC cases that resulted in refunds. If you’d like to know more about how the refund program works, visit this page about the FTC’s process.

Who regulates the cell phone industry?

The FDA shares regulatory responsibilities for cell phones with the Federal Communications Commission (FCC). Under the law, the FDA is responsible for, among other things: Consulting with other federal agencies on techniques and programs for testing and evaluating electronic product radiation.

What are the FCC rules?

The FCC maintains jurisdiction over the areas of broadband access, fair competition, radio frequency use, media responsibility, public safety, and homeland security. The FCC was formed by the Communications Act of 1934 to replace the radio regulation functions of the Federal Radio Commission.

What is prohibited by the FCC when using the radio?

Indecent and profane content are prohibited on broadcast TV and radio between 6 a.m. and 10 p.m., when there is a reasonable risk that children may be in the audience.

Does FCC regulate cable news?

Q: Does the FCC regulate all cable television rates? A: No. This authority is shared between the FCC and your local franchising authority, which is the local city, county, or other government organization that regulates your cable television service.

What type of complaints does the FCC handle?

While the FCC can help consumers with many types of complaints, there are many issues – such as consumer fraud or cable billing – which are be best addressed by local, state or federal agencies or authorities that have jurisdiction over these issues.

Are FCC complaints public?

About the Complaint Data The FCC does not verify the facts alleged in the complaints. No personal information is published. That includes names, contact information, account numbers, social security numbers and attachments. The FCC publishes data on individual complaints including data on unwanted call complaints.